I just wanted to express my gratitude on behalf of my family for your help with dealing with Budget. We could not believe that a rental company would try to do this to us, charge us $700 to rent the same vehicle we had reserved for one day less of service. Your connection to the manager was instrumental and quite a relief that we didn't have to spend that extra money that instead went to us enjoying our trip to Oahu.
I have already recommended your service to a friend here at work who is going to Oahu at Christmas. I will continue to do so as well.
Geoff July 5, 2016
On behalf of Mr Gautam, I would like to thank your Team for providing World Class service throughout his family’s USA Trip last 16 December 2016 to 4th January 2017. He was very delighted with your prompt and efficient assistance. Rest assured, we will be contacting you for his next visit.
To Linda, Dixie, Tammy, Kathy and to the rest of the Team, thank you and God bless.
Michelle January 10, 2017
Thank you. You’re service is wonderful. I have a vacation rental in Kona and recommend you to all the folks who rent from us. So far most people have and are pleased as well.
Dan October 4, 2016
Thank you to Linda (I don’t know your last name) for helping today in getting a great deal on our car rental later this week in Lihue, Kauai. She and others on the phone each year is the reason we keep coming back to Discount Hawaii Car Rental 1 to 2 times a year!
Nancy & John January 8, 2018
There is a REASON I book with you guys!!! Customer Service is off the CHARTS !!!
Bev October 1, 2018
I was so skeptical... I mean... a weekly, last-minute, peak-season rental for $205 when the big travel sites were all coming up with $550-1000? No WAY could this be right. Too good to be true. Well.... knowing that it really couldn't get worse than a grand at the rental counter (worst case we'd bus it and just keep close to our Maui hotel), we "reserved" a car anyway, hopped on the flight, and went to the car counter as instructed to pay for and pick up our car (it ended up being at Avis). Low and behold, all went smoothly and indeed, our rental came to $218 when we returned the car (due to the extra HI taxes and tourist fees added on top of the total). AWESOME!!
Laurel M August 26, 2015
Hello Discount Team,
Just wanted to write a brief note to say thank you so very much for the excellent service
and pricing on our recent rental. Rental process was smooth, received a free upgrade to a near new VW Passat (less than 11K on the odometer) and the pricing was far less
than people were paying at the counter. Since we drove over 350 miles around the island,
you guys definitely contributed to me and my girlfriend having an amazing trip.
Thank you again and we look forward to using your services again in the near future.
Happy New Year and best to all of you.
Michael January 8, 2018
Thanks for making this process so painless. My call was answered by a kind, helpful human within seconds and Im on my way to Hawaii!
Anthony October 4, 2016
Thank you so much for helping me with this situation.
I have used Discount USA car rental before while in Oahu and won't hesitate again in the future because of the exceptional servcie I receive every time:))
Monita and Nathaniel
Monica and Nathaniel August 2, 2019
We used your excellent services
We used your excellent services during our Pride of America 4 times -- in
Waikiki, Maui, Hilo & Kauai.
Since I live in Israel, and my "writing" English is better than my
"speaking" one -- I've mostly used the "chat" feature -- many times, had
lots of questions -- and every time with a different representative.
Unfailingly, I got helpful, quick and detailed replies.
Your company should be proud with the level of service you provide!
I've tried to post a review on TripAdvisor, but apparently you don't have an
Thank you again for making our vacation enjoyable and special,
Aharon & Daniela April 26, 2016
Thank you for your help...no cheaper rates with other companies. Your staff helped me update my rental with date changes.
You're my go to rental for my Hawaii trips. Thank you for making my rental car experience a smooth and easy on.
Satisfied customer 🙂
Va'a January 8, 2018
You all are GREAT! So easy, and love dealing with humans :)!
Richard April 27, 2016
I just want to thank you for all the time you spent with me helping me with ideas for our ’dream vacation’. You service is amazing and I will be recommending your car rental service to anyone/everyone I hear looking for a rental. You were wonderful. Wishing you many blessings
Julie March 3, 2017
There Were No Hidden Fees
I am so glad that I found this place by searching the internet. My parents and I booked a flight to Maui to visit family for 6 days during the New Year time frame. Had I booked directly through the rental agency it would have been $200+ a day. I paid less than that. The customer service representative answered all my questions via email in a timely and efficient manner. I wanted to change the pickup to an earlier time, but the rep just told me to check in at Enterprise after we had landed. The reps at Enterprise were really helpful and we got a brand new 2015 car to cruise around in. The charges were exactly as it was quoted. There were no hidden fees. Totally trustworthy company to rent a car through especially during the holidays in Hawaii.
Charmaine S August 28, 2015
FYI, I have been using your discount Hawaii website for years and have GREAT success getting the best possible rental rates. So glad you have expanded to the entire USA. I have been using for this trip and again for a trip in Sept.
I recommend this site to all my friends when they need a car rental.
April 7, 2017
So simple! Picked out what size car we needed, even tells you how many people or bags of luggage can fit in which cars. I emailed them a few times before booking because I had some questions. Once I picked the size car I made reservations. You don't pay until you get there and can cancel at anytime. They booked me with thrifty. Upon arriving at the airport we took a shuttle to thrifty, waited in line, got the keys and left. Upon returning drove through, paid and parked, took the shuttle back to the airport. Very easy.
Katie M August 28, 2015
thanks again mate
Hey Stevie..thanks again mate. You must be the only one on chat? You're a
April 26, 2016
“I would just like to inform you that, the same as the last time I dealt with Martin, he was fantastic to deal with.
I was thrilled to get Martin on Chat because I knew what I was going to get.
It takes the stress and hassles out of making plans when you are able to deal with an operator whose knowledge, experience and outstanding demeanour is a welcome undertaking.
Once again, Martin has made booking our rentals easy and straightforward and goes out of his way to ensure that our holiday experience is a fabulous one, for this, we are very grateful.
I thought you should know.
Thank you very much.
Kind and sincere regards,
July 18, 2018
She said you make her burden much lighter
Christine, Deena C.......... called in last night to cancel her reservation
(lady with her partner in hospital) She said you make her burden much
lighter and she really wanted to thank you for all the extra work you did
for her. She managed to get a ride to the hospital, and her partner now
doing okay. She can't thank you enough and will book with us always in the
April 26, 2016
Ever since I discovered you (several years ago), I'll never rent from anyone else. Then you expanded to other areas. Yay! You make it so easy and fast. Thank you, signed a customer for life.
Heather January 8, 2018
Thank you so much Christine. I recommend your company to my
friends.....your the greatest.
Diane January 8, 2018
I have used DiscountHawaiicarrental.com for years, and am SO happy this is now a USA-wide company. The prompt personal service is so superior, and your website loads quickly and easily. Why did I ever use Expedia??? Feel free to share my comments. Thanks again.
Becky December 5, 2016
Last week I learned about your website
Last week I learned about your website from cruisecritic.com and after
reading all of the positive comments I decided to give you a call since I
needed reservations for 3 islands. I'm so glad I called. I spoke with a
representative named Linda and she was great. She was able to get
reservations for me at all 3 islands and at a great price. She was very
friendly, efficient, and knowledgeable and if she is representative of your
company then you must have an excellent organization. I'm extremely pleased
with the service that Linda provided and will definitely recommend DHCR and
Linda to others. Thank you.
Kevin April 26, 2016
I just wanted to let you know that we were so happy with your efficient service when we booked our car with Alamo in November through you. They were great and everything was so easy and hassle free! We are used to renting cars in Britain and it’s always a nightmare with threats about not taking their insurance and pressure to add on stuff you don’t need etc. leaving you paranoid about everything!
If we come back to Hawaii we would certainly book through you again and will always search out Alamo in our travels.
Happy New Year!
Sue January 8, 2018
You guys rock!
You guys rock! I will place glowing reviews on Trip Advisor and Facebook
after I return and things go well, which they will I am sure.
Rick April 26, 2016
I just want to say THANK YOU SO MUCH
If you can view this email, I just want to say THANK YOU SO MUCH for your
great help will all my car rentals on three of the Hawaiian Islands.
Thank you for all your links with detail info. You made my day !
Anna April 26, 2016
Again, Thank You
Again, thank you to Jay and your company for helping us out in a time of need Chris and Faye
May 29, 2018
On behalf of Mr Gautam Kunzru, I would like to thank your Team for providing World Class service throughout his family’s USA Trip last 16 December 2016 to 4th January 2017. He was very delighted with your prompt and efficient assistance. Rest assured, we will be contacting you for his next visit.
To Linda Gable, Dixie, Tammy, Kathy Swift and to the rest of the Team, thank you and God bless.
Michelle January 8, 2018
Jay is the best! He was so helpful, patient and worked diligently to get us a better rate for our family! We've been using your company for years and thank you again for the great customer support.
Jessica, Scarlett, Olsen and Greg January 8, 2018
we had a great deal
My family visited Oahu during February 2016 and decided to rent a car for 10
days of our trip. Originally booked online with your company, and thought
the car was very reasonable. I called Linda just to confirm the pickup of
our car for the next day, and presso after a very accommodating and friendly
conversation we had a great deal .... unbelievably so!!! So thank you Linda,
for your suggestions ....it will worked out better than i anticipated.
April 26, 2016
By time we get everything else done for the trip, I will need a holiday.
I have also checked into our vehicle insurance here at home and our package policy does cover rental units.
I don’t know if I can tell you this enough, but thank you very much for all your help and patience with this for us.
You are the best...:)
Dave January 8, 2018
Dear Tammy, thank you for your attention. I did call back, I spoke with Annette. Gave her a brief overview, ending with everything is correct & WONDERFUL. As I was telling Annette, I have used your service many times over many years. I am always "A happy camper" with you guys. I do not miss an opportunity to pass on my outstanding experiences with you as well as info for my friends to contact you also. Thank you for the super service you have always provided. I recommend you to anyone who will listen. Happy Holidays
Mahalo nui loa
Tara January 8, 2018
Great service! I received a quick response with a car reservation at almost half of the cheapest deal I could find on any other travel websites like Priceline. The reservation came through as a confirmation from Avis. I did not have to pay anything extra other than the actual rental to Avis! I don't know how these guys do it, but I wouldn't look anywhere else to book a car for next time around.
Rohit M August 28, 2015
I wanted to thank you
I wanted to thank you (just booked reservation #G8701757030 in June) for the
ease of use on your site. We have booked through you several times for our
vacation on Kauai and we always get the best possible rates and with no
problems incurred at your end on picking up car, and rental etc.
Thank you, thank you, thank you!
Or a big Mahalo,
Irene April 26, 2016
This March 2017 we booked a Luxury car from Budget thru DHCR. We were given a Cadillac ATS with 35000 miles and lots of wear showing inside and out. After arriving at our condo we called DHCR and spoke with Linda. Within an hour we had a brand new upgraded Cadillac xts delivered right to our condo. WOW. Thanks DHCR. My family and friends now all use DHCR
Wendell January 8, 2018
First allow me too send a "big THANK YOU" to DIXIE (agent) who handled our situation in a very timely/ professional manner! She's very knowledgeable/ gracious/ professional and most importantly super nice! I've reviewed our and confirmation is proficient!! Should we ever need you in the future you'll definitely be our first (1st) choice. Again thank you for your services. MERRY CHRISTMAS TOO EACH ONE OF YOU!!!
Charles December 7, 2016